Question 1

What exactly does a sourcing agent do?

Accepted Answer

A sourcing agent acts as your representative in the manufacturing country — finding suppliers, auditing factories, managing production, conducting quality inspections, and arranging logistics. We handle the communication, verification, and oversight that would otherwise require you to travel to Asia and speak the local language.

Question 2

Do I need a minimum order size to work with you?

Accepted Answer

We work with importers across a range of order sizes. For sourcing and quality services, there is no minimum order value. For logistics and corporate services, minimums apply per service. Contact us with your specific situation and we will tell you honestly whether we are a good fit.

Question 3

How are your fees structured?

Accepted Answer

We charge per service — there is no long-term retainer required. Sourcing fees, inspection fees, and audit fees are quoted per project. Logistics and corporate services are quoted based on shipment size or company structure. We provide a full quote before any work begins — no hidden fees.

Question 4

Can you work with suppliers I have already found?

Accepted Answer

Absolutely. Many clients come to us with an existing supplier they want audited, or a production run they want inspected. You do not have to use our sourcing service to use our quality control or logistics services.

Question 5

What AQL standard do you use for quality inspections?

Accepted Answer

We default to AQL 2.5 (the international industry standard under ISO 2859-1), but we can apply any AQL level you specify. We will recommend the appropriate level based on your product type and risk tolerance.

Question 6

How quickly can you arrange an inspection?

Accepted Answer

For standard quality inspections, we can typically schedule within 3–5 business days. For urgent inspections, same-day or next-day scheduling is available at a premium.

Question 7

How long does sea freight from China to Latin America take?

Accepted Answer

Transit times vary by destination: Mexico (18–25 days), Colombia (25–35 days), Chile (28–35 days), Peru (25–32 days), Argentina (30–40 days). Add 5–10 days for customs clearance in the destination country.

Question 8

Do you handle import customs clearance in Latin America?

Accepted Answer

We handle export from China (documentation, certificates of origin, etc.). For import customs clearance in your country, we work with your local customs broker or can recommend trusted partners we have worked with in major LatAm markets.

Question 9

How long does it take to form a company in Hong Kong?

Accepted Answer

Standard incorporation takes 5–7 business days after we receive all required documents. Expedited same-day registration is available for an additional fee.

Question 10

Do I need to travel to Asia to set up my company or bank account?

Accepted Answer

Company formation can be completed entirely remotely with notarized documents. Bank account opening sometimes requires an in-person interview depending on the bank — we will advise you on this during the process.

Frequently Asked Questions

Sourcing

Quality Control

Logistics

Legal & Corporate

Pricing & Process

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